Terms of Use
Scope of these Terms
These Terms of Use apply to the website at naturalelixirs.com and its subpages. The Website serves as the public-facing informational platform for Natural Elixirs Sdn Bhd.
IMPORTANT NOTE: Active procurement and orders are conducted exclusively on the Medical Portal, which is governed by its own separate terms.
About This Website
This Website is operated by Natural Elixirs Sdn Bhd ("Natural Elixirs", "we", "us", or "our"), a company incorporated in Malaysia under Company No. 769413-K.
Natural Elixirs provides digital procurement infrastructure for independent Malaysian clinics, pharmacies, and healthcare suppliers. This Website functions as an informational platform gateway. It does not process commercial transactions, orders, or payments.
Acceptance of Terms
By accessing or using this Website, you confirm that you have read, understood, and agree to be bound by these Terms of Use and our Privacy Policy.
These Terms apply to all users, including clinics, pharmacies, healthcare professionals, prospective suppliers, manufacturers, and general visitors.
What This Website Provides
The Website offers the following for general informational purposes only:
- Company background & info
- Medical Portal feature descriptions
- Procurement model info
- Contact & support enquiries
- Supplier application gateway
- Industry insights & articles
- NEXUS AI assistance
- Medical Portal access links
What This Website Is Not
This Website is NOT a procurement platform. Orders/payments occur on the Medical Portal.
This Website is NOT a medical advice platform. Nothing here constitutes clinical guidance.
This Website is NOT a regulatory portal. Info does not imply regulatory approval.
This Website is NOT a source of binding commitments until formally confirmed in writing.
This Website is NOT a channel for binding AI commitments. NEXUS responses are non-binding.
Data You Submit
Any data submitted via enquiry forms, supplier applications, or NEXUS is processed solely to respond to your enquiry or evaluate partnership interest.
All personal data is handled in accordance with our Privacy Policy and Malaysia's Personal Data Protection Act 2010 (PDPA).
NEXUS AI Assistant
Scope
NEXUS provides general info only. Responses do not constitute binding commercial commitments or advice.
Confidentiality
Do not input confidential business information, patient data, or clinical records through NEXUS.
Intellectual Property
7.1 Permitted Use
- • View and browse the Website for personal or professional informational reference
- • Share direct links to pages on this Website
- • Print or save individual pages for non-commercial, personal use
7.2 Prohibited Use
- • Copy, reproduce, or redistribute any content without written permission
- • Use branding assets or logos without authorisation
- • Scrape or use automated tools to extract content from this Website
7.2 Prohibited Use
- • Copy, reproduce, or redistribute any content without written permission
- • Use branding assets or logos without authorisation
- • Scrape or use automated tools to extract content from this Website
What This Website Is Not
Reasonable efforts are made to ensure content is accurate, but we do not warrant that all content is complete or error-free at all times.
Third-Party Links
Links to third-party websites (regulatory bodies, partners) are provided for convenience only. Access is at your own risk.
Limitation of Liability
To the fullest extent permitted by Malaysian law, Natural Elixirs shall not be liable for damages arising from your use of this Website.
Acceptable Use
You agree not to use the Website for any unlawful purpose or attempt unauthorised access to our systems.
Website Availability
The Website is provided on an "as is" basis. We reserve the right to modify or suspend any part of the Website without prior notice.
Privacy
Your use is governed by our Privacy Policy, which is incorporated by reference. We comply with Malaysia's PDPA 2010.
Changes to These Terms
We may revise these Terms at any time. Continued use constitutes acceptance of the revised Terms.
Governing Law and Disputes
These Terms are governed by the laws of Malaysia. Any disputes shall be subject to the exclusive jurisdiction of the courts of Selangor, Malaysia.
Miscellaneous
Severability: If any provision is found invalid, it shall be severed and remaining provisions remain in force. No Waiver: Failure to enforce any right does not constitute a waiver.
Contact
Questions relating to these Terms of Use?