Privacy Policy
Our Commitment
Natural Elixirs Sdn Bhd is committed to protecting the privacy of our visitors, partners, and healthcare professionals. This policy outlines how we handle data collected through our public informational website at naturalelixirs.com. naturalelixirs.com.
1. Introduction
In compliance with the Personal Data Protection Act 2010 ("PDPA") of Malaysia, this Privacy Policy explains our practices regarding the collection, use, and disclosure of personal data through this Website.
Transparency
We are clear about what we collect and why.We are clear about what we collect and why.
Security
We use enterprise-grade protocols to protect your info.
Control
You have the right to access and update your data.
2. Data We Collect
We collect personal data that you voluntarily provide through:
Enquiry & Supplier Forms
Name, company name, email, phone number, and professional interest details.
NEXUS AI Interactions
The content of queries submitted to our AI assistant to improve service responses.
3. How We Use Your Data
To respond to your general or partnership enquiries.
To assess and process supplier/manufacturer applications.
To provide technical support and platform onboarding information.
To enhance the accuracy and helpfulness of our NEXUS AI assistant.
4. Data We Do NOT Collect Here
These categories are handled exclusively within the secure environment of the Medical Portal under separate data protection frameworks.
5. Your Rights
Under the PDPA, you have the right to request access to and correction of your personal data. You may also withdraw your consent for us to process your data for informational purposes.
Update your data
Contact our Compliance Officer at Klang HQ
6. Cookies & Tracking
We use essential cookies to maintain the functionality of this Website and NEXUS. We do not use persistent tracking for clinical or professional profiling on this public gateway.
7. Changes to Policy
This policy may be updated periodically to reflect changes in our digital services or Malaysian regulations. Significant changes will be noted on the "Last Updated" date.
Compliance
For any enquiries regarding our data handling practices or your privacy rights, please contact the Natural Elixirs compliance team.